The offered product is covered by a manufacturer's warranty (for further information and warranty information see below!)

Guarantee conditions:

The manufacturer (Schmuckzeit Europe GmbH) grants a 3 year warranty on the goods advertised with the warranty promise. The period for the calculation of the warranty period begins with the invoice date. The manufacturer's warranty covers the Federal Republic of Germany. If material or manufacturing defects occur during this period, the manufacturer, as the guarantor, will provide one of the following services of its choice within the scope of the guarantee:

  • free repair of the goods or
  • free exchange of the goods against an equivalent item (if necessary also a successor model, if the original goods are no longer available).

Please contact the guarantor in the event of a warranty claim:

Schmuckzeit Europe GmbH

Nördliche Ringstr. 6

91126 Schwabach


Email address:

phone: +49 9122-18870

Warranty claims are excluded in the event of damage to the goods caused

  • abusive or improper treatment
  • Environmental influences (humidity, heat, overvoltage, dust etc.)
  • Non-observance of any safety precautions
  • Non-compliance with the operating instructions
  • Use of force (e.g. blow, impact, fall)
  • unauthorised repair attempts
  • normal wear and tear

A claim under the guarantee requires that the guarantor is enabled to examine the guarantee case by sending in the goods. In doing so, it must be ensured that damage during transport is avoided by appropriate packaging.

To make a claim under the guarantee, you must enclose a copy of the original invoice for the consignment of goods. We ask for your understanding that the manufacturer can refuse the warranty service without enclosing this copy of the invoice. The sending of the invoice copy serves to calculate the warranty period. In addition, you must provide the name and address of the seller, unless this should be apparent from the enclosed copy of the invoice.

If the warranty claim is justified, the warranty will be processed free of charge for you. Any shipping costs you may have incurred will be reimbursed by the guarantor.


Your legal rights are not limited by this guarantee promise. In particular, any existing legal warranty rights against us remain unaffected by this guarantee promise.


You will have a guarantee of 24 months from the day of purchase with regard to material defects and workmanship errors on your Engelsrufer watches. The requirement is that you, as a consumer, have bought the watch in an Engelsrufer partner sales Point or in the Engelsrufer shop online. The guarantor is Schmuckzeit Europe GmbH, Nördliche Ringstr. 6, 91126 Schwabach, Germany.

Please note that Engelsrufer watches which have been bought at an authorised specialist shop must also be submitted there under the delivery of the completed guarantee certificate and cannot be sent directly to Engelsrufer. To make use of this guarantee, please provide the International guarantee certificate-filled out by an authorised Engelsrufer dealer, dated, signed and stamped. Please keep this certificate safe. This warranty applies only on condition that batteries recognised by Engelsrufer are used. Your watch is equipped with a Miyota plant.

The guarantee does not cover improper use, external repair, careless handling, wear, damage due to normal use (e.g. scratched glass), misuse or damage (e.g. by accident). Wear parts such as bracelets and batteries are excluded from this warranty.

The rights under the legal warranty under the national laws are not replaced or restricted by the guarantee.


As our Engelsrufer watches contain batteries, Engelsrufer is obliged under the Battery Act (BattG) to inform customers about the following:

Batteries and accumulators must not be disposed of with household waste. Customers are legally obliged to return used batteries and rechargeable batteries. Used batteries may contain harmful substances which, if not properly stored or disposed of, could be harmful to the environment or to health. But batteries also contain important raw materials such as Iron, zinc, manganese or nickel and can be recycled. Customers may return the batteries after use either to Engelsrufer or returned free of charge in the immediate vicinity (e.g., in stores or in community collection points). The sale in outlets is limited to end user customary amounts and such waste batteries that leads the distributor as new batteries in his assortment or led.

The crossed-out wheeled bin sign means that batteries and rechargeable batteries must not be disposed of with household waste. The following symbols are also to be found under this symbol with the following meanings:

Pb: battery contains lead,
Cd: battery contains cadmium,
Hg: battery contains mercury